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I submitted an order but the total amount due is different from the prices listed on the product page. Why?




All our prices are pro-rated.

If the order was submitted before the 15th of the month, the total amount due will be pro-rated until the end of the current billing cycle.
e.g. Order submitted on 13th Dec for monthly billing, total amount due = 13th Dec to 31st Dec

If the order was submitted after the 15th of the month, the total amount due will be pro-rated until the end of the current billing cycle and the renewal will be added to the toal amount due.
e.g. Order submitted on 13th Dec for monthly billing, total amount due = 13th Dec to 31st Dec + 1st Jan - 31st Jan

Hence the total amount due for the first order will not be the same as the prices listed on the product page, unless the order was submitted on the 1st of the month.

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