I am an existing customer and I have just paid for an order that I submitted. Why is it still "Pending"?
You have most probably submitted an order with an invalid hostname for your VPS.Please note that...I have just submitted an order and made payment but it is still pending. Why?
For first-time customers, the order will be processed e.g. fraud checks, information verification...I submitted an order but the total amount due is different from the prices listed on the product page. Why?
All our prices are pro-rated.If the order was submitted before the 15th of the month, the total...Why is my order marked as fraud?
An order is marked as fraud (usually) for the following reasons: VPN was used during order...