Order Issues (4)

FAQ on Orders

Other Issues (1)

Other Issues

Technical Information (6)

Technical Information

Upgrade Issues (3)

FAQ on upgrades

VPS Cancellation (1)

VPS Cancellation

Most Popular Articles

 Enabling PPP & TUN/TAP

You can enable PPP and TUN/TAP via the SolusVM VPS control panel.Please remember a few rules when...

 I have just submitted an order and made payment but it is still pending. Why?

For first-time customers, the order will be processed e.g. fraud checks, information verification...

 I submitted an order but the total amount due is different from the prices listed on the product page. Why?

All our prices are pro-rated.If the order was submitted before the 15th of the month, the total...

 "You Have Been Blacklisted - Contact Support." I got this error while logging in to SolusVM. What should I do?

You have tried to login to SolusVM with the incorrect username/password too many times.You need...

 KVM OS Installation

If you need a temporary memory boost to perform your installation, simple open a ticket with us...