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FAQ on Orders

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Other Issues

Technical Information (6)

Technical Information

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FAQ on upgrades

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VPS Cancellation

Most Popular Articles

 Enabling PPP & TUN/TAP

You can enable PPP and TUN/TAP via the SolusVM VPS control panel.Please remember a few rules when...

 I have just submitted an order and made payment but it is still pending. Why?

For first-time customers, the order will be processed e.g. fraud checks, information verification...

 I submitted an order but the total amount due is different from the prices listed on the product page. Why?

All our prices are pro-rated.If the order was submitted before the 15th of the month, the total...

 "You Have Been Blacklisted - Contact Support." I got this error while logging in to SolusVM. What should I do?

You have tried to login to SolusVM with the incorrect username/password too many times.You need...

 Reverse DNS (IPv4 & IPv6)

You can update Reverse DNS (RDNS) for your VPS IPs directly from SolusVM VPS Control Panel, you...